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Contacting Technical Support
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How do I contact technical support?f you’ve had a look at the FAQs and still can’t solve your problem, you should log a support request. There are 3 ways of doing this. You are not charged for technical support during normal office hours.

 

Technical Support Form on the Website

 

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Technical Support Form

This method of submitting a technical support request enters the request directly into our issue tracking system. This allows you to review the status of your technical support request online.

Click on the support icon below to be taken to the support page on the website.

You have to be a registered user of the website before you can use the technical support form. Registering on the website only takes a few seconds and helps both you and us track your support request.

 

Telephone for Technical Support

 

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+61 3 9391 8805

If you prefer to phone in your technical support request, please contact us on the following number.

Please have the following information to hand:

·      SAP version

·      PC hardware specifications

·      Operating system

·      Weavecentrix Desktop version

·      Build number

·      License number

 

Email to the Technical Support Group

 

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This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

If you prefer to email in your technical support request, please contact us on the following email address.

Please include the following information in your email:

·      SAP version

·      PC hardware specifications

·      Operating system

·      Weavecentrix Desktop version

·      Build number

·      License number

 

 

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